Our Satisfaction Guarantee
Shop from home with the comfort of knowing that your order is backed by our Money Back Guarantee. At MegaGro.com we're so confident in our lawn care, flower gardening and vegetable gardening products that your satisfaction is absolutely guaranteed. If for any reason, you are not completely happy with any purchase, let us know. We'll work with you to make the product right or refund the purchase price of the product. It's that simple. We want you to be completely happy with your purchase from us.

Returns are simple and straightforward.

Return Policy
If you are unsatisfied with your product, contact us within 30 days from the receipt of your items. Tell us your name, the order number, which item, and the reason you are not satisfied. If we cannot fix your problem, we will refund the purchase price less a 15% return fee. The product being returned must be complete and in its original packaging. The cost of shipping your order to you is not refunded. On all returns, we will refund you the price you paid for the items you return, less the cost of shipping. Shipping charges will not be refunded. The cost of shipping to return the items will not be reimbursed.

To return an item:
1. Email us using this form to describe your problem. Include your order number, and the item you are inquiring about.
2. If we cannot fix your problem, we will issue an RMA number and return instructions.
3. Return the items with original packaging in the original box.
4. Include the RMA number on the label of the box.

Failure to follow these steps will delay or forfeit refund.
Processing returns can take up to 4 weeks from receipt of items.

Note: The information at www.megagro.com is subject to change without notice or obligation. Substitutes of equal or greater value may be shipped in the case of out of stock or item changes.